Inbound shipments¶

Inbound shipments track stock coming into your warehouse — the purchase orders (POs) you expect a supplier to deliver — so you can see what's on the way and how much has been received. This page is for both 3PL operators and brand users.

Overview¶

On the Inbound Shipments screen you can:

• Create a new inbound shipment against a purchase order number.
• Browse shipments in saved views, or in the All Shipments list with search and a status filter.
• Open a shipment to see its line items, expected arrival, tracking, and receiving status.
• Attach files and start a thread to collaborate on a shipment.

Inbound shipments are scoped to a brand (your warehouse account). You only see shipments for brands you have access to.

Screenshot: Inbound Shipments landing with saved views and Create Shipment. (pending capture)

Create an inbound shipment¶

1. Go to Inbound Shipments and select Create Shipment (the + button in a list).
2. In Create New Inbound Shipment, enter the Purchase Order Number.
3. Choose a Supplier. The supplier list comes from brands that have a ShipHero customer account configured.
4. Select a Warehouse (where the stock will arrive).
5. Pick an Expected Arrival Date and enter a Tracking Number. Optionally add a Shipping Price.
6. Under Line Items, select Add Line Item, choose a SKU, and set an Expected Quantity (plus optional Expected Weight and Unit Cost). Add a line item for each product on the PO.
7. Select Create Shipment.

You must enter a purchase order number, supplier, warehouse, expected arrival date, tracking number, and at least one line item before the shipment will save.

Screenshot: Create New Inbound Shipment form with line items. (pending capture)

Understand PO numbers and statuses¶

A purchase order (PO) number is the reference for an inbound shipment — usually the number on the order you placed with your supplier. It's how the shipment is labeled across Packr: the list shows it under the Purchase Order column, and a shipment's detail page is headed by its PO number.

Each shipment carries a Status chip that reflects where the inbound is in its lifecycle (for example, still expected versus received). Statuses come from your connected WMS and may differ by warehouse, so the exact set of labels you see depends on your WMS setup.

See what's being received¶

Open a shipment from the list to view its detail page. Receiving progress appears in a few places:

• Line Items — each product on the PO with its expected quantity.
• Receipts — each delivery logged against the shipment, with the arrival date and the number of units received.
• Status — the overall state of the inbound (shown in the Properties panel and next to the title).

In the All Shipments list, the Receipts column gives a quick summary — arrival date and units — without opening the shipment.

Screenshot: Inbound shipment detail showing line items and receipts. (pending capture)

Edit a shipment's line items and arrival date¶

On a shipment's detail page you can adjust details before it's fully received:

1. Change the Expected Arrival Date with the date picker.
2. Edit a line item's quantity, or select Add line item to add a SKU.
3. To remove a line item, select the trash icon — it shows Marked for deletion until you save. Use the undo icon to keep it.
4. Select the floating Save button (it shows how many changes are pending) to apply your edits, or Revert changes to discard them.

Selecting a line item's SKU opens its inventory detail, so you can check stock for that product. See Inventory.

Add attachments and threads¶

Each inbound shipment can hold supporting files and a discussion thread:

• Attachments — expand the Attachments panel and select + to upload files (for example, a packing list or supplier invoice). Remove a file from the same panel.
• Threads — select Convert to thread to start a conversation on the shipment, then post updates and @mention teammates. For how threads and channels work, see Channels and threads.

You can also bookmark a shipment from its detail page to find it again quickly.

Common questions¶

How do I create an inbound shipment? Go to Inbound Shipments, select Create Shipment, fill in the Purchase Order Number, Supplier, Warehouse, Expected Arrival Date, Tracking Number, and at least one line item, then select Create Shipment.

What is a PO number? A purchase order (PO) number is the reference for the order you placed with a supplier. Packr uses it to label the inbound shipment in the list and on its detail page.

How do I see what is being received? Open the shipment and check the Line Items, Receipts, and Status. The Receipts section lists each delivery with its arrival date and units received; the list view also has a Receipts column for a quick glance.

Why is the Supplier dropdown empty when I create a shipment? No brand has a ShipHero customer account configured yet. An admin needs to set one in WMS settings before that brand can be picked as a supplier.

Why don't I see a shipment a teammate created? Inbound shipments are scoped by brand. You only see shipments for brands assigned to you; admins see all brands in the workspace.

Related¶

• Warehouse & WMS overview
• Inventory
• Channels and threads