Conversation history

Available to all roles

Pax conversation history is available to everyone who uses Pax. Your history is private to you and scoped to your current workspace.

Pax keeps a history of your conversations so you can return to a past question, reuse an answer, or keep an important chat handy. This page covers saving, naming, renaming, pinning, revisiting, and deleting your Pax conversations. It applies to everyone who uses Pax, whether you work for a 3PL or a brand.

Overview

Every conversation you have with Pax is saved automatically as you go, so you don't have to do anything to keep it. Your saved chats appear in the Pax panel's history list, where you can:

  • Open a past conversation and continue it.
  • Rename a conversation to something you'll recognize.
  • Pin a conversation so it stays at the top.
  • Delete a conversation you no longer need.
  • Start a new conversation at any time.

Your history is private to you and is tied to the workspace you're in. Switching workspaces shows that workspace's conversations instead.

Screenshot: The Pax conversation history list. (pending capture)

How conversations are saved

You don't need to save a Pax conversation manually. As soon as Pax replies to your first message, Packr saves the conversation, and it keeps saving each new exchange as you continue. The saved chat then appears in your history list the next time you open it.

Each conversation is saved to your account within the current workspace, so your chats follow you across devices when you sign in. They aren't shared with teammates.

Note

A brand-new conversation isn't saved until Pax responds to your first message. If you open Pax and close it again without asking anything, nothing is added to your history.

Revisit a past conversation

To pick up where you left off:

  1. Open Pax using the Pax AI button (the sparkle icon) in the top header, or the AI button in the bottom bar on mobile.
  2. Find the conversation in your history list. Conversations are sorted with pinned chats first, then by most recent, and each shows a date label such as Today, Yesterday, or 3 days ago.
  3. Select the conversation to load it. Its full message history opens and becomes your active conversation, so you can keep asking follow-up questions in the same conversation.

Screenshot: Reopening a saved conversation. (pending capture)

Name or rename a conversation

When a conversation is first saved, Pax gives it a title based on your first question, so you can usually recognize it at a glance. You can replace that with your own title at any time.

  1. Open Pax and find the conversation in your history list.
  2. Open the conversation's options and choose to rename it.
  3. Type a new title and confirm.

The new title appears immediately in your history list. If you leave the title blank, Pax keeps the existing one.

Tip

A clear title makes a conversation much easier to find later — for example "Late orders for Acme" instead of the default first-question text.

Pin a conversation

Pin a conversation to keep it at the top of your history list for quick access — useful for a chat you return to often.

  1. Open Pax and find the conversation in your history list.
  2. Open the conversation's options and choose to pin it.

Pinned conversations always sort above unpinned ones. To remove a pin, open the conversation's options again and unpin it; it then returns to its normal place in the list by date.

Start a new conversation

To begin a fresh conversation instead of continuing an existing one, start a new chat from the Pax panel. This clears the current messages from view and begins a blank conversation — your previous conversation stays saved in your history, so starting new never deletes anything.

The new conversation is saved automatically once Pax replies to your first message in it.

Delete a conversation

Deleting a conversation removes it from your history list.

  1. Open Pax and find the conversation in your history list.
  2. Open the conversation's options and choose to delete it.

The conversation is removed from your list. If you delete the conversation you currently have open, Pax clears the view and starts a fresh one.

Warning

Deleting a Pax conversation removes it from your history. Treat it as permanent — there's no in-app way to restore a deleted conversation, so make sure you no longer need it first.

Common questions

Are my Pax chats saved? Yes. Every conversation is saved automatically once Pax replies to your first message, and it keeps saving as you continue. There's no save button — your chats appear in the Pax history list the next time you open it.

Where do I find my past Pax conversations? Open Pax using the Pax AI button in the top header (or the AI button in the bottom bar on mobile) and look at the history list. Pinned chats are at the top, followed by your most recent conversations.

How do I rename a conversation? Open the conversation's options in the Pax history list, choose to rename it, type a new title, and confirm. The new title shows up right away.

How do I delete a Pax chat? Open the conversation's options in the Pax history list and choose to delete it. The chat is removed from your history, and if it's the one you have open, Pax starts a fresh conversation. Deletion is permanent.

Why don't I see another teammate's Pax chats? Your Pax history is private to you within your current workspace. Conversations aren't shared between users, and switching workspaces shows that workspace's chats instead.

Will starting a new chat erase my old one? No. Starting a new conversation only clears the view — your previous conversation stays saved in your history.