Inventory

The Inventory screens show stock levels for every product (SKU) synced from your WMS. Use them to look up a SKU, compare quantities across warehouses, spot low-stock items, and keep notes or conversations attached to a product. These screens are for everyone — both 3PL operators and brand users.

Who can use this

Inventory is available to all roles. Everyone can search inventory, save views, and open a SKU's detail page; what you see is scoped to the brands assigned to you. Starting a thread on a SKU requires the create-thread permission.

Overview

From Inventory you can:

  • Search for a product by SKU or product name.
  • Open and save filtered views so you return to the same slice of inventory quickly.
  • Open a SKU's detail page to read on hand, available, allocated, and backorder quantities — overall and per warehouse.
  • See a Low Stock indicator on products that are running down.
  • Add notes, start a thread, and bookmark a SKU.

You only see inventory for the brands assigned to you. Brand users see their own brands; operators and admins may see more. A brand is the same thing the Directory screen calls a Group.

Screenshot: Inventory list with search and quantity columns. (pending capture)

Check stock for a SKU

To look up the current stock for a product:

  1. Open Inventory under Warehouse & WMS.
  2. Select See All Inventory, or open a saved view.
  3. In the search bar (Search by SKU or product name), type the SKU or product name and search.
  4. Select the matching row to open the SKU's detail page.

The list shows each product's SKU, BRAND, NAME, WAREHOUSES, and the quantity columns AWAITING, FULFILLABLE, ON HAND, and COMMITTED. Select any column header to sort, and select it again to reverse the order. Sorting and paging apply to your whole catalogue rather than just the rows already on screen, so ON HAND ascending really does bring you the smallest quantities you hold. Use Previous and Next to page through results.

Searching matches part of a SKU or part of a product name — you do not have to type the SKU in full.

Product images

Where your WMS holds a product image, Packr shows it beside the product name in the list, larger in the header of the SKU's detail page, and in the product picker when you create an order. A product with no image, or whose image can't be loaded, shows a plain icon in the same space, so rows stay aligned either way.

Warehouse connections that cannot page

Some warehouse connections can only return a first block of products. On those, Previous and Next do not appear and the list tells you it is showing the first items only. Narrow the list with the search box or the Brand and Warehouse filters to reach the rest.

To see only stock that cannot be fulfilled, use the Unfulfillable filter rather than a column.

Active and inactive SKUs

Products your warehouse has deactivated carry an Inactive pill on their row (and on the mobile card), so you can tell them apart without filtering. To narrow the list, use the Active filter chip: Active only, Inactive only, or All SKUs to show both. The same filter is available when you save a view.

Note

Inventory is read from your connected WMS. If a SKU is missing, it may not have synced yet — see Syncing and freshness.

When a brand is not linked to your WMS

If you pick a brand that has never been linked to a warehouse account in your WMS, Inventory now says so instead of showing an empty list that looks like the brand has no stock. Admins see a Connect in Settings button that jumps straight to the brand mapping screen; everyone else is told to ask an admin. See Brand to WMS mapping.

Read the inventory detail page

The detail page for a SKU brings together its identifiers, quantities, and activity. The Properties panel lists Status, Brand, SKU, Product ID, Warehouse, Location, and when the record was last Updated.

The Inventory Details section shows the totals across all warehouses:

  • On Hand Quantity — the physical units in the warehouse.
  • Available Quantity — units free to be picked for new orders.
  • Reserved Quantity — units held against existing orders.

Screenshot: SKU detail page with quantities and warehouse breakdown. (pending capture)

View per-warehouse quantities

When a product is stored across more than one warehouse, the detail page shows a Quantity by Warehouse section. Each warehouse lists its own:

  • Quantity and On Hand — units physically in that warehouse.
  • Available — units in that warehouse that can fill new orders.
  • Reserved — units in that warehouse held against existing orders.

In the inventory list, the same dimensions appear as columns: ON HAND (physical units), FULFILLABLE (available), COMMITTED (allocated to orders), and AWAITING (backorder). This lets you compare allocated and backorder figures across SKUs at a glance.

Use the Low Stock indicator

Packr flags a product as Low Stock when its on-hand quantity drops below 10 units. Low-stock rows are highlighted in the inventory list with a warning icon, and the SKU's detail page shows a red Low Stock status chip.

The status chip also shows Medium Stock when on hand is under 20 units, and In Stock otherwise. To review only items that can't be fulfilled, set the Unfulfillable filter to Unfulfillable Only.

Tip

To find every low-stock item fast, sort the list by ON HAND ascending — the smallest quantities rise to the top, and low-stock rows stay highlighted.

Save and reuse a view

A saved view is a named, filtered slice of inventory that you can reopen from the Inventory landing page.

  1. On the Inventory landing page, select the Create View tile.
  2. Give the view a name and set filters — Brand, Warehouse, Unfulfillable, and Active.
  3. Save the view. It now appears as a card on the landing page.

To change a saved view later, open it and select the settings (gear) button in the header to edit its name or filters. Open See All Inventory any time to browse everything you have access to without a saved filter.

Add notes, threads, and bookmarks to a SKU

The SKU detail page keeps collaboration attached to the product.

  • Conversation — open the Conversation tab and select Start conversation to discuss the SKU with everyone who has access to the brand. A brand must be assigned to the product first. Each brand that stocks a SKU has its own conversation about it.

  • Notes — older notes on a SKU appear on a Notes tab when it has any. Learn more in Notes.

  • Bookmark — select the bookmark icon (Bookmark this) near the top of the detail page to save the SKU. Bookmarks appear in Bookmarks.

You can also attach files in the Attachments section of the detail page.

Common questions

How do I check stock for a SKU? Open Inventory, search by SKU or product name, and select the row. The detail page shows On Hand, Available, and Reserved quantities, plus a per-warehouse breakdown.

What is the difference between on hand and available? On Hand is the physical units sitting in the warehouse. Available (shown as FULFILLABLE in the list) is the portion of those units free to fill new orders — it excludes units already reserved or allocated to existing orders.

What do allocated and backorder mean? Allocated units (shown as COMMITTED) are reserved against orders that haven't shipped yet. Backorder (shown as AWAITING) is demand that exceeds available stock and is waiting to be filled.

How do I find low-stock items? Low-stock products (under 10 units on hand) are highlighted in the list and show a red Low Stock chip on the detail page. Sort by ON HAND ascending to surface them, or filter to Unfulfillable Only.

Why is a SKU missing or showing old numbers? Inventory comes from your connected WMS and updates when it syncs. If figures look stale, check Syncing and freshness.